Shipping and refund policy
Shipping policy
Orders are processed and shipped within 10 business days.
A few shipping options will be offered to you in the shopping cart. Shipping costs will be added to your order total.
Refund Policy
All our maple products are final sales. However, at Maple Joe®, it is our priority to offer you pure maple products of exceptional quality. If you are not satisfied with your purchase, or if your order has been damaged during shipment, please contact us and we will be happy to assist you.
Need help?
Contact us for any questions related to shipping, refunds and returns.
418 423-1143 (weekdays between 8am and 5pm EST)